WE EMPOWER
TEAMS TO CREATEÂ
REMARKABLE
CUSTOMER EXPERIENCES
ABOUT US
Hi, I’m Chantel, and believe me, I know being a customer experience professional is tough.
I have been there! Dealing with organisational complexity, egos, and politics does not help either. When I started with my first CX transformation program in 2008, I was yearning to make a difference!
I wanted happier customers and happier employees serving those customers. Creating great customer experiences should not be so hard I kept on saying to myself in my early days being responsible for a large CX transformation.Â
WHAT OUR CLIENTS SAY
Hear from the clients we served
WANT TO GET IN TOUCH?
Drop us an email at [email protected]Â and we will contact you.
UPCOMING FREE WORKSHOPS
Our Next 60-minute Free Mini-Workshop is Coming Soon!
CHANTEL'S CUSTOMER JOURNEY MAPPING BOOK
OUR ONLINE CX MASTERYTM PROGRAM
ARE YOU READY FOR THE NEXT LEVEL OF CUSTOMER EXPERIENCE MASTERY?
With the CX Mastery™ program, you can obtain the skills and experience to get certified as a CX professional (CCXP) and become confident in your abilities to transform your brand's customer experience.
WE ARE TRUSTED AND ACCREDITED BY THE FOLLOWING ORGANISATIONS
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