Advance your career in Customer Experience
Brandlove offers a selection of workshops and short courses designed to help you as a career professional, develop personal and CX industry-relevant skills that allow you to reach your career goals. Brandlove is also the only training provider in South Africa that has international ART certification by the CXPA.
Customer Journey Design Course
You will spend 2 days immersed in interactive experiential engagement around how to design remarkable experiences for your customers.
Brand Warrior Training
Re-ignite Purpose, passion and performance in individuals and teams.
Customer Experience Executive Masterclass
Transform your organization to focus on both share of wallet and share of heart!
Customer Experience Foundation Course
If you wish to transform how customers experience your brand and re-ignite a love affair with your brand that will bring you more customers as well as increase your growth, this course is for you.
Customer Journey Mapping Workshop
This workshop will include very practical learning around the basic aspects of journey mapping.
Customer Connection for Service Professionals
Connect better with your customers so they stay longer, buy more and recommend to friends!
From misery to magic! From failure to fantastic!
This course is aimed at customer service staff responsible for rescuing customers in distress. They typically deal with customers who have had multiple interactions with a brand and emotions have escalated to fury and rage.
The best version of yourself: personal branding workshop
Sometimes, we just personally need a it of a brand makeover, a revitalisation to remind us again of our own value and great attributes. Kinda what an advertising agency does for big brands when they do a logo make-over. This is a bit of a personal branding makeover.