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1 Day Survival Bootcamp: Engage angry customers with confidence – Cape Town

Speaker
Start
September 11, 2017 9:00 am
End
September 11, 2017 5:00 pm
Address
88 Fourth Avenue, Boston, Bellville   View map
Phone:
+27836038249

$2,400.00

Join us for a survival bootcamp that will equip you with skills to manage conflict in teams or with customers in more productive manners.
This workshop will be experiential and invite you to practice and participate and delve into the origins of emotions, how to better understand anger and how to coach a customer out of a position of complaining to a a place of contentment.

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Event Details

Join us for a survival bootcamp that will equip you with skills to manage conflict in teams or with customers in more productive manners.
This workshop will be experiential and invite you to practice and participate and delve into the origins of emotions, how to better understand anger and how to coach a customer out of a position of complaining to a a place of contentment.

The workshop will be Presented by Chantel Botha and Mirabai Galashan

Mirabai Galashan helps people get unstuck and find the inspiration to live life to the fullest. Her truly holistic approach synthesizes traditional CBT and behavioral change techniques with somatic therapies, transpersonal psychology, psychoneuroimmunology, mindfulness and other meditation techniques. Mirabai has traveled the global inspiring, encouraging and supporting exceptional people and companies to reach their full potential. She has over 15 years’ experience working in settings ranging from multi-national corporations to inpatient psychiatric units, providing individual and group coaching and counseling, business training, clinical education seminars and personal growth retreats and workshops.

She is currently residing in Hawaii where she offers Ocean Safaris to swim with wild dolphins, whale watching tours, coaching, workshops and retreats.

Chantel Botha is a brand and business innovator who obsesses over how customers connect with brands. She finds meaning in designing engaging customer experiences that creates value for brands and their patrons. Chantel guides brands on how to design their distinctive tone and emotions they want to evoke in spoken, written and digital communication. She helps both corporations and people find their purpose. She loves solving lots of small problems that make a big difference.
Her aim every day is to combine her skills and experience to grow her client’s businesses through showing them how to solve problems for their customers. Chantel Botha obtained a degree in business economics and computer science.

She writes for various publications and speaks at conferences around the globe. She transforms people through experiential education programmes and personal coaching. She is the founder and Chief Creative Officer of BrandLove.