A Pocket Guide: The Art and Science of Facilitating a Customer Journey Mapping Session

$350.00 $30.00

Journey mapping is the tool we use to understand the interactions with a brand from a customer’s perspective.
There are many ways to do this for many different purposes and this quick guide gives you an overview of what we have learnt over the last 10 years of mapping journeys.

Download this pocket guide to help you in your Journey Mapping efforts.

In stock

Categories: , , ,

Details

Journey mapping is the tool we use to understand the interactions with a brand from a customer’s perspective.
There are many ways to do this for many different purposes and this quick guide gives you an overview of what we have learnt over the last 10 years of mapping journeys.

Download this pocket guide to help you in your Journey Mapping efforts.