BrandLove had the pleasure of running a customer journey mapping workshop in Nairobi!
Here is the materials from the workshop.
Recommended Customer Experience Book List
Photography from the workshop
Please ask more questions in the comments below and we would be happy to answer them!
BrandLove is certified to present Lego Serious Play workshops as well as authorised by the Customer Experience Professionals Association (CXPA) to provide workshops that support the Certified Customer Experience Certification (CCXP)