WE EMPOWER TEAMS TO CREATE
REMARKABLE CUSTOMER EXPERIENCES
Date: 7 May 2024
Time: 14h00 - 15h00 GMT+2
What's In Store?
✅ Explore the Basics of Customer Journey Mapping
✅ Analyze Common Missteps
✅ Engage in Practical Exercises
Join us for this enlightening 1-hour mini workshop with the methods and insights needed to transform how you view and interact with your customers. Embrace the power of seeing your business through your customer’s eyes.
REGISTER TO JOIN!
Take the Customer Experience (CX) Health Check!
Enhance your brand with a superior customer experience.
Begin by assessing your current performance through our 5-minute,
14-question survey. Receive tailored feedback and insights.
Use this knowledge to boost customer satisfaction, loyalty, and revenue.
Take the Health Check
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WE ARE TRUSTED AND ACCREDITED BY THE FOLLOWING ORGANISATIONS
ABOUT US
BrandLove is a leading provider of transformative learning experiences that enable individuals and teams to represent their brand with excellence and deliver exceptional customer experiences.
Established in 2012 and headquartered in Cape Town, South Africa, BrandLove has gained widespread recognition for its innovative approach to learning and development.
At BrandLove, we are committed to unlocking the potential of individuals and teams by awakening their inner genius, empowering them to realise their full potential and achieve their goals.
Our flagship learning experiences are The Brand Warrior™ Program and the Customer Experience (CX) Mastery Program. The former is aimed at empowering all employees with the confidence, clarity of understanding, and skills to represent the brand with pride and passion, while the latter is aimed at enabling Customer Experience teams to design and deliver unrivaled customer journeys.
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Mastering Customer Journey Mapping
View Your Business Through Your Customer’s Eyes
Ever wondered how customers truly interact with your brand from start to finish?
Are your customer journey maps more reflective of your internal processes than the actual customer experience?
If you're looking to shift your perspective and truly embody your customer's viewpoint, you're not alone. Many businesses struggle to detach from internal-centric views and embrace a genuine customer-focused approach.
Our 60-minute mini workshop is designed to bridge this gap!
Date: 7 May 2024
Time: 14h00 - 15h00 GMT+2
What's In Store?
✅ Explore the Basics of Customer Journey Mapping
✅ Analyze Common Missteps
✅ Engage in Practical Exercises
Join us for this enlightening 1-hour mini workshop with the methods and insights needed to transform how you view and interact with your customers. Embrace the power of seeing your business through your customer’s eyes.
